Terms and Conditions

Last updated: February 2026

Please read these terms and conditions carefully before using our website and services.

1. Introduction

These Terms and Conditions govern your use of the Chayah Education website and services. By accessing our website or using our services, you agree to be bound by these terms.

Chayah Education is an educational support service based in the United Kingdom, providing personalised tutoring and educational services for children and young people.

2. Definitions

  • “We”, “Us”, “Our” refers to Chayah Education
  • “You”, “Your” refers to the user of our website or services
  • “Services” refers to the educational support, tutoring, and related services we provide
  • “Website” refers to the Chayah Education website

3. Use of Our Website

You may use our website for lawful purposes only. You must not:

  • Use the website in any way that breaches any applicable local, national, or international law or regulation
  • Use the website in any way that is unlawful or fraudulent
  • Transmit any material that is defamatory, offensive, or otherwise objectionable
  • Attempt to gain unauthorised access to our website, servers, or databases

4. Our Services

4.1 Service Description

Chayah Education provides personalised educational support services for children and young people, including:

  • One-to-one tutoring
  • Alternative provision education
  • Life skills support
  • Educational assessments and planning

4.2 Service Agreements

Specific terms relating to the provision of our educational services will be set out in a separate service agreement between Chayah Education and the commissioning party (whether that be a parent/guardian, school, or local authority).

4.3 Safeguarding

All our services are delivered in accordance with UK safeguarding legislation and best practice. We maintain comprehensive safeguarding policies which are available upon request.

5. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Chayah Education or our licensors and is protected by UK and international copyright laws.

You may not reproduce, distribute, or use any content from this website without our prior written permission.

6. Limitation of Liability

To the fullest extent permitted by law:

  • We do not guarantee that our website will be available at all times or free from errors
  • We are not liable for any indirect, consequential, or special damages arising from your use of our website
  • Our total liability to you for any claims arising from your use of the website shall not exceed £100

Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded by law.

Our website may contain links to third-party websites. We have no control over the content of these websites and accept no responsibility for them or for any loss or damage that may arise from your use of them.

8. Privacy

Your use of our website is also governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

9. Changes to These Terms

We may update these Terms and Conditions from time to time. Any changes will be posted on this page with an updated revision date. Your continued use of our website after any changes constitutes acceptance of the new terms.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Severability

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

12. Contact Us

If you have any questions about these Terms and Conditions, please contact us: